Emergency Operations PlanEmergency Operations Plan

Emergency Operations Plan (EOP)

Hospitals are required to have an Emergency Operations Plan (EOP) which describes how a facility will respond to and recover from all hazards. It is inclusive of the six critical elements within the Joint Commission’s Emergency Management Standards:

  • Communications
  • Resources and assets
  • Safety and security
  • Staff responsibilities
  • Utilities and clinical
  • Support activities

The “all hazards” approach allows ability to respond to a range of emergencies varying in scale, duration, and cause. The EOP addresses response procedures, capabilities and procedures when the hospital can not be supported by the community, recovery strategies, initiating and terminating response and recovery phases, activating authority and identifies alternate sites for care, treatment and services.

The Emergency Operations Plan (EOP) provides the structure and processes that the organization utilizes to respond to and initially recover from an event. The EOP is therefore the response and recovery component of the EMP

The Joint Commission Emergency Management Standards are very specific to the requirements of the hospital EOP, however it should be noted that some of these requirements cross over to mitigation and preparedness activities. For a suggested outline of the EMP and for further guidance, see the following:

Documents and Resources

EMP / EOP Assistance for Hospitals

The California Hospital Association (CHA) makes a number of resources available for hospitals to develop and/or update their Emergency Management Programs and Emergency Operations Plans. CHA checklists for plans include Surge, Evacuation, Shelter in Place, EMP, and Mass Fatality Management.

A free subscription offer for MCN emergency management and pandemic influenza manuals was made to acute care general hospitals in January 2009 and will be offered until June 30, 2009. Click here for subscription infiormation.

CHA Hospital Preparedness Coordinators (HPCs) throughout the state offer technical assistance to hospitals and have a variety of resources to recommend. A map of counties with HPC names and contact information is available from CHA.

Key Components of a Hospital Emergency Management Program (EMP)

Attached is an Emergency Management Program (EMP)/Emergency Operations Plan (EOP) Checklist which provides guidance to hospitals on the components included in an EMP. This tool was developed by CHA’s Hospital Preparedness Program.

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