Leading, Learning and Laying the Course Through COVID-19 Best practices to make a daunting task manageable
This presentation demonstrates how CHOC adapted to the barrage of
issues that were faced during COVID-19. The hospital command
center (HCC) implemented day care for staff families, outdoor
preprocedural drive-through testing, staff guidance and
information sharing through “Source of Truth” messaging and
two-way situational reporting amongst coalition peers.
Documenting all activities through a virtual HCC tool with over
6,000 activity log entries over 36 operational periods has proven
to be a best practice that made a daunting task manageable.
Christopher Riccardi, CHSP, CHEP,
Manager, Emergency Management & Business Continuity
Calvin Fakkema, Director of Support
Services, Children’s Health of Orange County (CHOC)