Across the United States, 211 offers no-cost confidential services to anyone in need. This includes crisis and emergency services such as food, utilities, housing, health, human trafficking, veterans, and jobs.
This “Crisis and Emergency Risk Communication Tool Kit” provides detailed resource materials to assist in effectively managing and communicating during an emergency or crisis. The Tool Kit is specifically designed to support writing and implementing a crisis communication plan. A crisis communication plan clearly defines your goals, objectives and actions. It provides specific guidelines and instructions for communicating during emergencies.
The FCC designated 2-1-1 to provide public access to information about and referral to health and human services. 2-1-1 achieves its greatest potential when it brings together the existing comprehensive information and referral services in communities and expands those services into previously unserved areas.
This guide is for the people who write the words, who take the pictures, and who tell the stories about the events in our world—both ordinary and extraordinary.
This guide is intended to provide information about how the public health system is preparing for and will respond to previously unthinkable events, such as September 11. More specifically, the guide’s intent is to offer the best possible information about the worst-case scenarios.
This information was compiled to prepare our community members to deal with emergencies. The information is easy to read, translated into different languages and is available free without copyright restrictions.