Utility Response During Emergency Events

Oct 3, 2023  |  Disaster Planning for California Hospitals


Describe PG&E’s overall Incident Command Structure (ICS) during event activations, the power outage restoration process, and will provide real-life examples of emergency events that impacted hospitals. The presentation  includes an overview of the process to coordinate response safely and efficiently to an emergency event affecting gas or electrical system from planning, activation, assessment, restoration, and deactivation.


  • Kristen Burke, Strategic Account Manager, PG&E
  • Brian Ambrosini, Manager of Institutional Accounts, PG&E
  • Tom Smith, Senior Manager, Customer Emergency Operations, PG&E